Terms of Service

1. Acceptance of Terms

Welcome to TwinTorch LLC ("TwinTorch," "we," "us," or "our"). By accessing or using our website at twintorch.org (the "Site") and any services offered through it, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or our services.

2. Description of Services

TwinTorch provides AI-powered business solutions including, but not limited to, digital marketing, web development, AI integration, smart business directory listings, cybersecurity consulting, content creation, and business automation services. The specific scope, deliverables, timelines, and pricing of any engagement will be outlined in a separate service agreement between TwinTorch and the client.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
• Transmit any unsolicited advertising or promotional material without our prior written consent
• Impersonate or attempt to impersonate TwinTorch, a TwinTorch employee, or any other person or entity
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• Attempt to gain unauthorized access to any part of the Site, other accounts, or any systems or networks connected to the Site
• Introduce any viruses, malware, or other harmful material to the Site

4. Intellectual Property

The Site and its entire contents, features, and functionality — including all information, software, text, displays, images, video, audio, design, selection, and arrangement — are owned by TwinTorch LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.

5. User Content

Any information, messages, or materials you submit through the Site (including through our contact form, AI chatbot, or newsletter subscription) may be used by TwinTorch for business purposes. By submitting content, you grant TwinTorch a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and distribute such content in connection with our business operations.

6. SMS/Text Messaging Terms

By opting in to receive SMS/text messages from TwinTorch, you agree to the following:

• You consent to receive recurring informational and promotional SMS messages from TwinTorch LLC
• Message frequency varies based on your interactions and our service offerings
• Standard message and data rates may apply depending on your mobile carrier and plan
• You may opt out at any time by replying STOP to any message
• Reply HELP for customer support information
• Consent to receive SMS messages is not a condition of purchasing any goods or services
• We will not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes

7. Payment Terms

Payment terms for TwinTorch services will be specified in individual service agreements. Unless otherwise stated, all fees are non-refundable. TwinTorch reserves the right to modify pricing for future services at any time. Failure to make timely payments may result in suspension or termination of services.

8. Disclaimer of Warranties

THE SITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TWINTORCH DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TWINTORCH DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

9. Limitation of Liability

IN NO EVENT SHALL TWINTORCH LLC, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

10. Indemnification

You agree to defend, indemnify, and hold harmless TwinTorch LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

11. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Duval County, Florida, and you consent to the personal jurisdiction of such courts.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: